Customer Service
At Dreamy we handle your shipment with tender love and care. Most in-stock items are shipped within 24 hours; however, some orders may take up to 48 hours to process. We do not ship on Saturdays, Sundays, or holidays.
Items ordered together may not be shipped out on the same day, and occasionally, some items are temporarily out-of-stock. If any of your items are on backorder we will ship your in-stock items and notify you via email of the approximate ship date for the backordered item(s). Should there be any other delay to your order you will be notified within 10 days after placing your order.
Shipping Times (Not including processing time)
Regular service: 5-7 business days
Priority service: within 3 business days
Overnight service: available for most items. Overnight orders must be placed before 10 a.m. PST, Monday through Thursday. Overnight orders placed before 10 a.m. PST on Friday will be delivered on the following Monday.
Regular (Standard) Service:
| Order Submitted by | Ships by | Receive |
| Sunday | Tuesday | within 7 business days |
| Monday 10 a.m. PST | Wednesday | within 7 business days |
| Tuesday 10 a.m. PST | Thursday | within 7 business days |
| Wednesday 10 a.m. PST | Friday | within 7 business days |
| Thursday 10 a.m. PST | Monday | within 7 business days |
| Friday 10 a.m. PST | Tuesday | within 7 business days |
Priority Service:
| Order Submitted by | Ships by | Receive |
| Saturday | Monday | Wednesday |
| Monday 10 a.m. PST | Tuesday | Thursday |
| Tuesday 10 a.m. PST | Wednesday | Friday |
| Wednesday 10 a.m. PST | Thursday | Monday |
| Thursday 10 a.m. PST | Friday | Tuesday |
| Friday 10 a.m. PST | Monday | Wednesday |
Overnight Service:
| Order Submitted by | Ships by | Receive |
| Monday 10 a.m. PST | Monday | Tuesday |
| Tuesday 10 a.m. PST | Tuesday | Wednesday |
| Wednesday 10 a.m. PST | Wednesday | Thursday |
| Thursday 10 a.m. PST | Thursday | Friday |
| Friday 10 a.m. PST | Friday | Monday |
Please note that delivery dates are not guaranteed in the event of service interruptions or failures that are beyond the control of shopdreamy.com (including, for example, interruptions of our transportation services provided by our carriers, your bank or credit card).
Shipping Charges
Please use the chart below to estimate the standard shipping charge for your order.
Within the Contiguous United States:
Total Standard Priority Overnight
| Up to $25 | $6.00 | $16.00 | $24.00 |
| $25.01 - $49.99 | $8.00 | $18.00 | $27.00 |
| $50 - $74.99 | $10.00 | $20.00 | $30.00 |
| $75 - $99.99 | $12.00 | $22.00 | $33.00 |
| $100 - $124.99 | $13.00 | $23.00 | $34.00 |
| $125 - $149.99 | $14.00 | $24.00 | $37.00 |
| $150 - $174.99 | $15.00 | $25.00 | $40.00 |
| $175 - $199.99 | $16.00 | $26.00 | $42.00 |
| $200 – $249.99 | $17.00 | $27.00 | $44.00 |
| $250 - $299.99 | $18.00 | $28.00 | $46.00 |
| $300 – $399.99 | $19.00 | $29.00 | $48.00 |
| $400 or more | $20.00 | $30.00 | $50.00 |
To Alaska, Hawaii, or Puerto Rico:
Total Standard Priority Overnight
| Up to $25 | $20.00 | $24.00 | $32.00 |
| $25.01 - $49.99 | $22.00 | $27.00 | $36.00 |
| $50 - $74.99 | $24.00 | $29.00 | $40.00 |
| $75 - $99.99 | $26.00 | $31.00 | $44.00 |
| $100 - $124.99 | $27.00 | $33.00 | $48.00 |
| $125 - $149.99 | $28.00 | $35.00 | $52.00 |
| $150 - $174.99 | $29.00 | $37.00 | $54.00 |
| $175 - $199.99 | $30.00 | $39.00 | $56.00 |
| $200 – $249.99 | $31.00 | $41.00 | $58.00 |
| $250 - $299.99 | $32.00 | $43.00 | $60.00 |
| $300 – $399.99 | $33.00 | $45.00 | $62.00 |
| $400 or more | $34.00 | $47.00 | $64.00 |
Additional Charges Listed Next to Some Items
The price listed in parenthesis next to the price is a freight charge for shipping an oversized item. This amount is added to the regular shipping charges detailed in the chart above.
Backorders
If an item in your order is backordered, you will be notified via email with the approximate ship date for the backordered item(s).
Shipping to PO Boxes
Orders sent to Post Office boxes can only be sent via USPS priority mail. Expedited orders cannot be sent to PO boxes.
Shipping Outside of North America
Dreamy does not currently offer international shipping. We currently only ship to addresses within the contiguous United States, Hawaii, Alaska, and Puerto Rico.
Contact Us
We love hearing from you! Please write, email, fax, or call us for any reason... or no reason at all! We do our best to reply promptly.Customer Service
877-942-3792
Open 10am - 6pm, PST. Monday - Friday