Dreamy

Customer Service

Your Privacy
Dreamy thanks you for shopping at shopdreamy.com. Ensuring that your information remains private and secure is a priority. Our Privacy and Security Policy outlines the collection and use of information through our website as well as the choices you have to restrict our usage of this information. Upon using our site, you agree to this Privacy and Security policy. If you do not agree to this Policy, please do not use our site.

Collected Information
Personal information you enter when creating or updating an account* and at checkout (name, address, telephone number, email address, billing address, ship-to address) is stored on our secure web server and on our private internal systems. This information allows you to request information, products and services from us. We use cookies** to collect non-personally identifiable information such as product and purchase information from the pages you access or visit for marketing purposes. We do not store your credit card information.

Shopdreamy.com may disclose specific personal information about you if required by law, governmental request, or court order if based on our good faith belief it is necessary to conform or comply with such law, request or court.

*You can update your account information by visiting shopdreamy.com and logging on to Your Account.

 

**Cookies are identifiers that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address, or any financial information. Cookies make it possible for us to recognize your browser when you visit our site and enable us to personalize your visit. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.


Our Email List
By signing up for our mailing list, you will receive advanced notice of sales, new merchandise, and Dreamy events. Dreamy respects your privacy and will not share, sell or rent your email address.

If you would like to unsubscribe from our email list, please log into your Dreamy account and change your preference in your account settings within the email notification subscription option or Contact Us and we will remove your email from our list as soon as possible. Please note that you may receive an additional email from us before we are able to remove your email from our list.

 

Business Partners
Dreamy works with outside service providers to offer this website to you. We do not share any credit card, user name or password information. The information that is collected is for marketing purposes and for the improvement of our site. Our service providers are contractually obligated to maintain all of the information collected for us in strict confidence. You may choose to opt out of being included in this collection of data by Contacting Us.

 

Online Security
Shopdreamy.com uses SSL technology* to encrypt orders placed on our site so that your transactions are protected. You must use an SSL enabled browser for SSL security to work. When SSL is implemented on both the client and server, information sent via the Internet arrives privately and unaltered to our server. If you have any concerns about ordering electronically, please feel free to call us  at 1-877-942-3792 10 a.m. - 6 p.m. PST, Monday through Friday and place your order over the phone. We look forward to hearing from you.

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

Policy Changes
Shopdreamy.com may update this Privacy and Security Policy when necessary. We will post any changes here. Upon visiting our site, you agree to any changes made to this policy. Please Contact Us with any questions you may have about our Privacy and Security Policy.

Contact Us

We love hearing from you! Please write, email, fax, or call us for any reason... or no reason at all! We do our best to reply promptly.

Customer Service
877-942-3792

Open 10am - 6pm, PST. Monday - Friday